FREQUENTLY ASKED QUESTIONS
Yes! We ensure all our product images reflect exactly what you’ll receive. Each mug is photographed professionally and accurately under natural lighting to match colors, textures, and design as closely as possible.
Once your purchase is complete, your sales receipt will be emailed to you. You can also access it anytime by logging into your Pzoff account under "My Orders".
Returns are simple! If you're not satisfied, you can initiate a return within 14 days of delivery through your account dashboard or by contacting our support team. Items must be unused and in original packaging.
Absolutely! Popular mugs do run out fast. If an item is out of stock, you’ll see an option to receive restock notifications. We recommend signing up for alerts so you’re the first to know when it’s back!
We currently ship across the United States and selected international countries. Shipping availability and rates are displayed during checkout based on your location.
